Roxborough Memorial Hospital | Philadelphia

This is the second time I have taken my wife to the urgent care at the Andorra shopping center. On both occasions the facility was very clean, the staff polite, friendly and efficient. Both physicians we saw were excellent. They took detailed histories, performed thorough physical examinations and were considered in their judgments. Both doctors consulted current medical literature and, on the first occasion, with her treating specialist, before recommending treatment. They took time to explain the medical issues. On top of that, they were caring. Kudos.

Worst hospital I’ve ever been to. BE READY WITH A LAWYER TO SUE FOR CIVIL RIGHTS VIOLATIONS. Bridget told me that my finance doesn’t have hipaa rights because he’s on state parole. This woman is the case manager supervisor… and lied right in front of us. Told us that she’s spoken to me several times. She spoke to me once. Said what she said then said this conversation is over. When he asked why she never spoke to him… her response was that she was under the impression that he couldn’t speak for himself since he has a power of attorney. Then contradicted herself and said that he doesn’t have a power of attorney. I said yes he does. It’s me. I tried again to give them the paperwork and she wouldn’t even look at it. She said she doesn’t care. This is just the tip of the iceberg. Almost every staff member that has worked with him should be fired. Yvonne odd wonderful though. If I could give her a review all for herself… she would get a five star. That woman is a saint for even being able to work for such a treacherous hospital as long as she has.

Edit: I should note that this review pertains to their Urgent Care in Andorra Shopping Center, which is not at the hospital. Almost 8 p.m. so I was expecting horrendous wait times. I was wrong! Instead, I was signed in, treated, and on my way home in little more than an hour. The nursing staff was very good, and the doctor had a great bedside manner and sense of humor which helped put me at ease.

I have to say that even though the pain I was in at the time, which brought me into the ER @ Roxborough Hospital was very excruciating. The immediate care that I received made things much better. It was my first time ever being there. The wait time was reasonable and not extensive. The staff from the front door was kind, caring & professional. The nurses & doctors were the best! They kept me abreast of all that was being done & spoke to me with clarity as well as making me feel like a patient and not a nuisance. I was very satisfied with the care I received and if ever I'm in need of their services again, would not hesitate to go there. Thank you for making my experience a pleasant one. No complaints, just praise.......

Was seen quickly, and all the staff/nurses/doctors were super kind and helpful. I really appreciate how the doctor who saw me was very friendly and knowledgeable. Best bedside manner I've ever encountered! I was able to get diagnosed and treated quickly, and luckily my issue was minor enough that I didn't have to do additional imaging but was told that if I was really concerned about it they could. Would recommend!

Everyone was very helpful. The doctor had a very good personal conversation with me so he could treat me the best way possible! The doctor was very encouraging. I appreciate the time that the doctor took on coming back into my room to give me updates as he found out more information about my diagnosis. The nurses we're very respectful to me and everyone did everything that they could do for me in my opinion.

Absolutely horrible experience Had the miss fortune of needing care from this ER. 01/02/2024 @ 7am i basically was an inconvenience to the stuff because it was shift change yes I brought in to room quickly but was forgot about I was there for a rapid heart rate that was triggered by a pain crisis do to my spine falling apart. So after some time past the day shift nurse finally came in she took my vitals and called the Dr apparently I was not worth his time he asked if I was sure I wasn’t pregnant I told him NO I have a high heart can we please do something he rolled his eyes at me he walked out of the room so did the nurse at this time an ambulance came in the gentleman that was brought in was put next to me that fine he need treatment too his care was no better. But after 18 hours of begging for something for my heart rate I must add I completely complied with this Dr he ask for a CT w/contrast dry & MRI that I need anxiety medication that was a joke with this Dr still nothing for my heart rate still in the 160’s long story short NEVER GO HERE

This hospital has had a bad rap since i moved here (2005) and honestly ive had nothing but positive experiences. Their check in process was easy, there was a person who welcomed me at the front door. The nurses were nice and attentive, and they were very thorough on checking and rechecking in with me to make sure we were doing the correct procedure.